LIXI2 Change Management Process – A Key Enabler for our Member’s Success


LIXI’s tools and processes for managing change requests and for new standards has evolved quickly. Our capacity to manage change across the suite of standards has improved as a result, and we’ve just issued a new standard for Application Fraud Detection in Australia. We are also actively working on three new standards for New Zealand: Serviceability (SVZ), Credit Decisioning (CDZ) and Account Creation (ACZ).

Raising minor change requests or for requests for new standards is neither intimidating nor time-consuming. Members are engaged with this process every day, and they are deriving ever-increasing value from LIXI as a result.

Join us in this session to recap the latest and upcoming standards, and also to see how our change management process is enabling our members and licensees to remain nimble, which is incredibly important in today’s fast-changing environment.

Session Time: Monday the 8th of November from 2:00PM to 2:30PM AEDT.

Booking Instructions

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Date/Time Date(s) - 08/11/2021
2:00 pm - 2:30 pm

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Booking Option 1:

Are you a LIXI Member, LIXI Licensee or LIXI Approved Website User? If so, simply login to book a ticket using the member booking form.


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Shane Rigby Shane Rigby – CEO at LIXI

Shane has demonstrated a passion for delivering business value through the use of technology. His background in banking and technology has framed his vision for LIXI’s future. Shane joined LIXI in July 2015 as Chief Technology Officer after holding a series of financial services and banking technology roles internationally. In June 2017 Shane transitioned to the role of Chief Executive Officer.

Shane is a strong technology leader, having proved himself as a business analyst and developer before successfully leading program delivery across multiple areas in a global bank. He was responsible for the finance regulatory reporting platforms across Asia-Pacific as well as dealing with the regulatory issues surrounding the off-shoring of resources around the globe.

Shane is passionate about technology and how new technologies can solve business problems in exciting and often unexpected ways. He has strong experience in understanding how teams interact with the technologies they use, and driving greater productivity with the careful application of technology solutions.
John Matthews John Matthews – Technical Lead at LIXI

John is a technical analyst/developer, and technology communicator and educator. In five years with LIXI, John has been instrumental in the maintenance and development of the LIXI standards as well as a range of tools used by the LIXI community.

John’s experience as an educator at the University of Wollongong has been well utilised at LIXI presenting technical training sessions around the country to our members.

John has facilitated joint research projects between LIXI, the University of Technology Sydney (UTS), and the University of New South Wales (UNSW). Drawing on his academic connections John established and supervises the LIXI internship program in collaboration with the UTS school of Information, Systems and Modelling.